Privacy Policy for Lanka Chat

Effective Date: 14th April 2026|Last Updated: 14th April 2026

1. Introduction

Welcome to Lanka Chat.

Lanka Chat is a multilingual AI assistant designed to help users in Sinhala, Tamil, and English with everyday questions, learning, translation, and access to information and services.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Lanka Chat mobile app, website, and related services ("Services").

By using Lanka Chat, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the data necessary to provide and improve our services.

2.1 Information You Provide

  • Messages and queries you send to Lanka Chat
  • Voice inputs (for speech-to-text functionality)
  • Feedback or support requests
  • Account information (such as email or phone number, if you sign in)

2.2 Automatically Collected Information

  • Device type, operating system, and app version
  • Usage data (features used, session duration)
  • Log data (errors, performance metrics)
  • Approximate location (if enabled for location-based features)

2.3 Optional Data

You may choose to provide:

  • Audio recordings for voice interactions
  • Preferences such as language (Sinhala, Tamil, English)

3. How We Use Your Information

We use your data to:

  • Provide AI-generated responses and services
  • Improve accuracy, language support, and user experience
  • Enable speech-to-text (STT) and text-to-speech (TTS) features
  • Personalize responses based on language and usage
  • Monitor performance, fix errors, and ensure security
  • Develop new features and assistants
  • Comply with legal obligations

We do not use your data for unrelated purposes.

4. AI Processing and Limitations

Lanka Chat uses artificial intelligence to generate responses.

  • Responses may not always be accurate or complete
  • We recommend verifying important information (especially medical, legal, or financial topics)
  • Lanka Chat may use automated systems to process your inputs

We continuously work to improve quality and reduce errors.

5. Data Storage and Security

We take reasonable steps to protect your data:

  • Encryption in transit (TLS) and at rest
  • Secure authentication systems
  • Access controls and monitoring
  • Regular system updates and security practices

We aim to store only the minimum data necessary.

6. Data Retention

We retain your data only as long as needed to:

  • Provide services
  • Improve the system
  • Meet legal or regulatory requirements

You may request deletion of your data at any time (see Section 9).

7. Sharing of Information

We do not sell your personal data.

We may share limited data with:

7.1 Service Providers

Trusted partners that help us operate Lanka Chat (e.g., cloud hosting, analytics, authentication services).

7.2 Legal Requirements

If required by law, regulation, or legal process.

7.3 Safety and Protection

To prevent fraud, abuse, or security threats.

All third parties are required to protect your data.

8. Your Privacy Choices

You have control over your data. You can:

  • Use Lanka Chat without providing unnecessary personal information
  • Disable microphone permissions
  • Disable location access
  • Opt out of certain data collection (where available)

9. Your Rights

Depending on applicable laws (including Sri Lanka's PDPA principles and international standards), you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent
  • Restrict or object to processing

To exercise your rights, contact us at: support@unleashideas.com

10. Children's Privacy

Lanka Chat is designed for general audiences.

We do not knowingly collect personal data from children without appropriate consent. If you believe a child has provided personal data, please contact us and we will take appropriate action.

11. International Data Transfers

Your data may be processed on servers located outside your country, including regions optimized for performance and reliability.

We ensure appropriate safeguards are in place to protect your data.

12. Third-Party Services

Lanka Chat may integrate with third-party services (such as authentication providers, analytics tools, or payment systems).

These services have their own privacy policies, and we encourage you to review them.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through:

  • the app
  • the website
  • or other appropriate channels

14. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Lanka Chat

Email: support@unleashideas.com

Website: https://lankachatgpt.com

15. Summary

  • We collect only what we need
  • We do not sell your data
  • We protect your information
  • You are in control of your data
  • You can request deletion anytime

Thank you for trusting Lanka Chat.