Help Center

How can we help you?

Find answers to common questions, learn how to use Lanka Chat, or get in touch with our support team.

Browse by Category

Frequently Asked Questions

Quick answers to the most common questions about Lanka Chat

Lanka Chat is Sri Lanka's first AI assistant built specifically for local languages and culture. It supports Sinhala, Tamil, and English, offering voice-first interaction and locally relevant knowledge for everyday needs.
Lanka Chat is available on both iOS and Android. Visit the App Store or Google Play Store and search for 'Lanka Chat', or use the download links on our homepage. The app is free to download and use.
You can start using Lanka Chat immediately without creating an account. However, creating a free account allows you to save your conversation history, sync across devices, and access personalized features.
Lanka Chat currently supports Sinhala, Tamil, and English. You can switch between languages at any time, and the AI understands mixed-language conversations naturally.
Tap the microphone icon in the chat interface to speak your question. Lanka Chat will transcribe your speech and respond. You can also enable voice responses to hear answers read aloud.
Yes! Simply ask Lanka Chat to translate text or phrases between Sinhala, Tamil, and English. You can also have full conversations where you speak in one language and receive responses in another.
Yes, your privacy is our priority. We use industry-standard encryption to protect your data. We do not sell your personal information, and you can delete your conversation history at any time.
Conversations are stored securely to provide you with history and improve our service. You can view, export, or delete your conversation history at any time from your account settings.
Make sure you have granted microphone permissions to Lanka Chat in your device settings. Also check that you have a stable internet connection. If issues persist, try restarting the app.
Try closing and reopening the app, or clearing the app cache in your device settings. Ensure you have the latest version installed. A stable internet connection also helps improve performance.
💬

Still need help?

Cannot find what you are looking for? Our support team is here to help. Reach out and we will get back to you within 24-48 hours.